CSC Update: July 2023
CSC Update is a regular communication from Campus Stores Canada to keep members informed of what is happening in the industry and what their national industry association is working on.
IN THIS ISSUE:
Campus Stores Conference 2024 - Registration is open!
CSC’s 2024 Campus Stores Conference will be held in MONTRÉAL, QUÉBEC on January 29 – February 1, 2024. The conference will be held at Le Centre Sheraton Montréal.
Information on the conference has been posted to the conference website at www.campusstores.events. When you reach the landing page, click on the “Attendee” button.
Schedule: Click here to see an overview of the conference schedule. Our planning committees are hard at work putting the education sessions together for you. Details for each session will be updated on the website as they become available. Note that our education day includes two store tours.
Travel and Accommodations: Hotel room rates at Le Centre Sheraton Montréal are $215 per night for single/double occupancy. Rates are subject to applicable taxes. Book your room now by going to our Travel and Accommodations page.
To Register: Members of CSC can register online now! The member rate is set at $299.00 per person. This gets you access to the education, tours, tradeshow and all evening social events. Let CSC know ASAP if you would like to include your conference registration in with your membership dues for 2023-2024.
Conference News and Updates: As we move closer to the conference, CSC will be providing updates to members via email. If you miss an email, you can always go to the information page, where all email messages will be posted for future reference.
If you have questions about the 2024 Campus Stores Conference and Tradeshow, please reach out to us anytime by emailing greg@campusstores.ca. We would be happy to answer any questions you may have.
CSC Virtual Session - August 24, 2023 - Mark your calendar!
CSC is planning to run a monthly online session with members focused on topics covering all areas of store operations. Our first session is a 90-minute session scheduled for August 24, 2023, starting at 12:00 noon Eastern Time.
The first part of the session will be a CSC Townhall with members where we will update you on what CSC has planned for the 2023-2024 program year. We also want to gain your feedback on a few items to help us shape the year better for you.
The second part of the session will be an open member discussion to get ready for the September Rush. We want to hear what you are working on, what’s top of mind for you, and how you are preparing for the new school season. This is also an opportunity for you to seek advice and ask questions of your peers.
More information, including login details will be provided in August. For now, mark the date in your calendar.
Bookware User Group Session
On June 20th, twenty CSC Members met to have an open discussion on Bookware. Madeleine Miller (Conestoga College) organized the session where members asked questions about the system, shared projects they are currently working on, and talked about the successful projects they have completed.
If you missed this session and would like to attend a future Bookware User Group Session, please email greg@campusstores.ca. We will make sure you are invited to the next session which is being planned for the end of September.
In addition, there is a Bookware Users Group list in Member Space. You can email the list by sending your message to bookware3000users@campusstores.ca.
Member and Industry News
This section of our CSC Update is a place where we can share your news. Share with us information including who is retiring from your store, who is new to your store, what is happening in the industry, share an interesting article you think other members should see. Please email greg@campusstores.ca information you would like highlighted in our next CSC Update.
News for this month!
Retiring this month
Congratulations to Randy Matter, Manager of the Thompson Rivers University Bookstore who retured at the end of May. We wish him much happiness as he enters a life of new experiences and leisure.
New Positions
Congratulations to Erin Hall who is the new Bookstore Manager at Lethbridge College. You can reach Erin by emailing erin.hall@lethbridgecollege.ca or by calling 403-320-3205.
Congratulations to James Collett at Memorial University who is the new General Merchandise Buyer for the bookstore.
Congratulations to Christopher Lake at Memorial University who is the new Custom Orders Buyer for the bookstore.
Congratulations to Lucas Maikapar, Associate Director of Ancillary Services, who is now the Bookstore Manager at Thompson Rivers University Bookstore.
Recent Posts in Member Space
Sam Willis of Lakeland College posted on the Members List that she is looking for a good point contact at UPS for the campus ship department. If you have any information for Sam, please email her at at sam.willis@lakelandcollege.ca.
Danielle Brown at Dalhousie University is wondering how those who use Thompson Reuters for their law program are dealing with the continued non-returnable policy. If you would like to reply to Danielle, please email danielle.brown@dal.ca.
Zarrah Holvick at the University of Northern British Columbia is trying to source new EAS / RF 8.2MHz security gates for their Bookstore. A lot of vendors are in the US or elsewhere. She is wondering if any Canadian stores have contacts to good vendors. Please respond to Zarrah by emailing Zarrah.Holvick@unbc.ca.
Madeleine Miller at Conestoga College asked on the Managers List if anyone has done an RFP for Smart Lockers. Please let Madeliene know by emailing her at Mmiller@conestogac.on.ca.
Becky Colbeck at the University of Lethbridge Bookstore is looking to talk to stores who distribute Under Armor. Please contact Becky by emailing rebecca.colbeck@uleth.ca.
Francois Beliveau at Fanshawe College is wondering if those who still do Buyback have had issues with counterfeit books. He has seen an upswing at his store. You can respond to Francois by emailing fbeliveau@fanshawec.ca.
Announcements
Congratulations to Francois Beliveau at Fanshawe College who was recently appointed as a Trustee on the National Association of College Stores (NACS) Board of Trustees. You can reach out to Francois to congratulate him by emailing fbeliveau@fanshawec.ca.
Executive Director’s Report
Membership Renewal for 2023-2024
CSC is getting ready to roll out renewal invoices for the 2023-2024 membership year. We heard from some of you last year that you would like to have your conference registration fees included with your membership fees. If this is something that would help you get approval for attending our show in Montreal this January, please let us know. We can build a membership fee structure that works for you and your budget.
More information on membership fees will be available in the August Update.
NACS is accepting applications for the NACS Leadership Institute
NACS is accepting applications for their Leadership Institute until July 31st. The program spans over several months and is designed to equip participants with practical skills and resources needed to lead on their campus and in the industry. The program includes interactive workshops and webinars that covers topics such as financial management, marketing, merchandising, customer service and leadership development. If you are interested, you can learn more at https://www.nacs.org/leadership-institute.
Update Your Contact Information with CSC
Over the summer months, CSC will be updating our Member Space environment. Member Space was launched in 2020 with the goal of being a place for members and vendor partners to interact, engage, share information, and gain access to member documents. While our initial goals were accomplished, we realize we need to make some tweaks and enhancements to the environment to make it more user friendly for our members.
As part of this update, we are asking for your help! There have been a lot of changes within our industry in the past three years, particularly with the people who work in it. We need to update the contacts we have listed for your store. Please check your store's profile in Member Space and make sure the contacts you have listed under your store are correct. Email google@campusstores.ca if you can’t find your store’s profile and you want CSC to email you a list of your store contacts.
If you are a store manager or director overseeing your store, please email greg@campusstores.ca a list of store contacts who should have access to CSC’s Member Space.
If you don’t have access to Member Space, please email greg@campusstores.ca for assistance.
Happy to Help!
If you have any questions, need support, or are interested in becoming more involved with CSC, you can email me at greg@campusstores.ca or call me at 1 (888) 288-4044.